Description
OVER TWO MONTHS AGO WE REQUESTED PICK UP. WE HAVE DONE THIS NOW TWICE AND HAVE CALLED SEVERAL TIMES BEING TOLD IT WOULD BE PICKED UP. THE 1ST DATE WAS MAY 26, 2020. IT IS NOW JULY 27, 2020. WE WERE TOLD THAT A SPECIAL PICK UP WOULD HAVE TO COME OUT, FIND BUT WHEN ??? OTHERS IN OUR NEIGHBORHOOD THAT WAS A LOT BIGGER HAVE BEEN PICKED UP AND YET OURS IS STILL HERE??? WE WERE TOLD EVERY 2 WEEKS A TRUCK WOUKD COME BY AND PICK UP ?? NOT HERE THEY HAVE NOT.. SO TODAY WE GO BACK ON HERE AND SEE THAT OUR REQUEST HAS BEEN CLOSED??? WHAT ?????? ITS NOT BEEN PICKED UP YET HOW CAN YOU CLOSE THE ORDER WHEN THE JOB HASN'T BEEN DONE AT ALL???? WE PAY TAXES AND TRASH SERVICES WE SHOULD GET BETTER SERVICE THAN THIS.
COME AUGUST 1, 2020 IF THIS IS NOT PICKED UP WE WILL BE CALLING ALL OFF THE MEDIA AND HAVE THEM COME DO A REPORT AND SHOW HOW MANY TIME WE HAVE CALLED ( YES, ITS ON OUR PHONE) AND COPIES OF BOTH OF THESE REQUESTS PLUS WHERE YOU CLOSED THE 1ST ONE AND CAN CLEARLY SEE THE WORK ISN'T DONE. SOMEONE IS HERE 24/7 AT THE HOUSE.
also asked...
Α. Knuckle Boom Truck Needed - Over 2 cubic yards
Α. NONE
Α. Debris is on right-of-way along length of street
5 Comments
Macon-Bibb County (Verified Official)
Swank (Registered User)
Not Only That Someone else has been adding their limbs on top of ours.
I have called the main phone number and ask to speak to a manager and was put on hold for 20 minutes then the phone went dead. This has happened now (3) THREE TIMES. There IS NO EXCUSE for THAT!
I'm a customer and I should be treated better than this. If you DON'T like YOUR JOB then leave, let someone that wants to work be there. If YOU WORKED AT MY COMPANY and THIS IS HOW YOU WORK, YOU WOULD BE FIRED...... So Now We are in MONTH (4)
HOW MANY MORE MONTHS BEFORE YOU WILL PICK THIS UP??? BEFORE SOMEONE SETS IT ON FIRE AND IT BURNS DOWN MY HOUSE TOO??? THEN WILL YOU COME AND PICK IT UP???????
Αναγνωρισμένο SWAD2020 (Registered User)
Your service request has been received.
Mercer (Verified Official)
Κλειστό Display Name Blocked (590555) (Registered User)