Thank you for using My Hoover Connect. We have scheduled your item(s) for pick up. Place at the curb prior to 7:00 AM tomorrow and allow 3 to 10 days for pick up. Due to the high volume of requests, we are asking that you notify us when your item(s) have been removed or close your request on line or in the app. ( Notice the Change Status button at the bottom of the app, click and choose close). You may also notify us to close the ticket once your issue is resolved. Otherwise, your request will remain open for 5 days to allow for notifications and then it will be closed. Hoover Public Works: (205) 444-7543
Work is not complete. Please reopen. The clamshell truck has picked up twice, but could not get all in 2 loads. DECADES of vines & overgrowth has been finally cleared. It will probably take 3 or 4 more loads to clear the rest as it spans almost the entire yard.
We have turned in your complaint to Santek (Waste Services of Alabama) for review. Generally, we hope to have this issue resolved within 24 hours. Please call 205-444-7543 with any questions.
I’m trying to add a photo to show the extent of the huge amount of stuff needing to be picked up. As days pass others have added more rubbish to the pile. Please get this cleaned up. It’s most unsightly.
10 Comments
Acknowledged Administrative Services Supervisor - Public Works (Registered User)
Hoover Resident (Registered User)
Closed Claudine Patterson (Registered User)
Hoover Resident (Registered User)
Reopened Adminstrative Assistant Sr. Park Maintenance (Registered User)
Acknowledged Adminstrative Assistant Sr. Park Maintenance (Registered User)
Adminstrative Assistant Sr. Park Maintenance (Registered User)
Hoover Resident (Registered User)
Closed Claudine Patterson (Registered User)
Hoover Resident (Registered User)