Our annual hydrant flushing is ongoing and we are on North Avenue today in the following areas: Ethan Allen Pkwy, then moving to Ira Ln, Moore Dr, Gazo Ave, Faith St., Hope St., Charity St., Randy Ln, James Ave, Janet Cir, Matthew Ave, Lori Ln, and Sandra Circle. That said, we are getting multiple reports from your area, so we are investigating whether there could also be an unreported water main break. In order to restore water clarity, residents are advised to run a cold water tap for several minutes or until the discoloration is gone. This is most effective when done after we have finished flushing the hydrant(s) or made a necessary repair. We recommend waiting until the water quality is restored before using it for drinking or laundry. We also recommend that you avoid using the hot water because the sediment can be drawn into the water heater. You can find more information and FAQs about this process by visiting: https://www.burlingtonvt.gov/DPW/Hydrants.

Thank you. Seems far from Woodbury, so please keep us updated if it is indeed a water main break or not. Thank you!!

Seeing same issue on Shore Rd.

Thank you for the update. We are receiving reports from North Avenue around Institute Road and as far north as Derway Drive and are actively looking for the source of the problem. We have posted on Facebook to alert others in the NNE: https://www.facebook.com/BTVDPW/ and will send an update when we know more.

We are still investigating the specific cause of the discoloration but suspect it was the result of our having resumed hydrant flushing in an area where one or more of our system valves may possibly be closed. While we have processes in place now to improving tracking of valves closed during water main breaks to ensure they are reopened, we do still find them closed from time to time as we go through our operation and maintenance of the system. Hydrant flushing can certainly cause discoloration but it should not cause that level of disruption. Over the past two days our distribution team has been exercising the valves in the area to determine whether they are fully open and we will not resume flushing until that investigation is complete. If you are experiencing lingering water quality issues from Monday, please let us know by calling 863-4501, emailing water-resources@burlingtonvt.gov or reopening this request. Thank You.