Thank you for contacting the City of Huntsville with your service request. The City’s Information Technology Services Department will work with the appropriate service provider to resolve the communication box issue. While it may take some time for the responsible service provider to make the repair, the ITS department will closely monitor the issue to ensure the repairs are made.

Please note you may follow this request by referring to the assigned tracking number. You will be notified by email when your service request has been handled.

We hope you will visit us again at Huntsville Connect with future service issues.

Thank you,
The Huntsville Connect Customer Service Team

AT&T ticket # NA119Q10

Unfortunately, I duplicated this issue two more times because the original issue was not being acknowledged for days after it was submitted. I was not sure if the system was working property. Here is the second one:

https://seeclickfix.com/web_portal/536ne61tUkLvo5MSUWwKfSZY/issues/8642751

And a third one:

https://seeclickfix.com/web_portal/536ne61tUkLvo5MSUWwKfSZY/issues/8693702

Thank you for finally acknowledging these requests. The above duplicates should probably be marked as duplicates in this ticket/request.

This issue has been fixed - JFS