Dear Sir or Madam:

Thank you for contacting the Public Works Agency regarding this matter. However, additional information is needed before your request can be processed. When reporting a problem with a street light, please make sure to provide the street pole ID number and the nearest address. The pole ID number is a 5 digit number posted on a white strip on the street light pole. This information will help our crews identify the street light that needs repair. You can post a reply to this message or you can contact the Call Center by phone at (510) 615-5566 or by email at pwacallcenter@oaklandnet.com. Your assistance in this matter is greatly appreciated.

Thank you