Thank you for contacting the City of Huntsville with your service request. The City’s Information Technology Services Department will work with the appropriate service provider to resolve the cable issue. While it may take some time for the responsible service provider to make the repair, the ITS department will closely monitor the issue to ensure the repairs are made.

Please note you may follow this request by referring to the assigned tracking number. You will be notified by email when your service request has been handled.

We hope you will visit us again at Huntsville Connect with future service issues.

Thank you,
The Huntsville Connect Customer Service Team