Description
potholes were reported several months ago,paving is badly needed, the city tried patching, GUESS WHat It is back to the same condition, is doing a bad job several times COST EFFECTIVE
Reporter
potholes were reported several months ago,paving is badly needed, the city tried patching, GUESS WHat It is back to the same condition, is doing a bad job several times COST EFFECTIVE
3 Comments
Acknowledged RVA Care Warrior (Registered User)
1/6/2014 - Thank you so much for sharing your very important concern with the City of Richmond government. This situation has been formally reported to Richmond Alley Repair Mgmt Team (20020927586) so that proper inspection and handling can take place accordingly. Because of time that may be involved with this request, updates or follow up can be conducted by dialing the Richmond Customer Care Center at 804-646-7000 - this team has had problems with equipment breakage with regards to motor graders that break and need repair and may have broken again and back in shop. Also members of the Alley team are engaged in Leaf removal services right now. Regardless, please know that the City of Richmond is endeared to addressing your alley repair needs as soon as possible and this case file is still under review and being continually monitored for servicing - rtt
We appreciate your communication that helps us in “Building The Best Richmond” together
Bonoca (Registered User)
@Alice. Here's how this is going to go down:
1. The City will acknowledge your complaint (done).
2. Then the City will state that their equipment to fix the alley is being repaired.
3. Next the City will repost my comment with my personal email address (not sure why but they don't have anything better to do).
4. Finally, the City will close this request (they've done that with several other alley repair requests) hoping you don't notice.
5. Then the cycle begins again.
6. Do-loop, rinse and repeat. Good luck!
Closed William Capers (Registered User)
Mgmt team noted that alley maintenance was completed at this location(CRS#20020927586).
wjc