Contractually, our garbage vendor ( Santek) will not be required to pick up trees, wallpaper, roofing material, plaster, concrete, concrete blocks, or other substances that may accumulate as a result of the clearing of lots or land, or of the repairs to or construction of buildings undertaken and performed by licensed contractors and Landscapers.

Work Complete. Your request to My Hoover Connect has been closed at this time. Thank you for making Hoover a great place to live and work.

Resident said that he and his neighbor cut all the debris and that it was not a vendor. I advised him of the issue of Santek only get one load a week and he was fine with that. Please address this issue this week if possible. Thanks. Robin

Issue 8887415 has been marked as a duplicate of this issue.

This issue was recategorized from Trees – Hazardous to general public to Complaint: Missed Limbs/debris/ Bulky Pickup.

Administrative Services Supervisor - Public Works assigned this issue to Kemp General Manager Santek

We have turned in your complaint to Santek (Waste Services of Alabama) for review. Generally, we hope to have this issue resolved within 24 hours. Please call 205-444-7543 with any questions.

per Terry