Thank you for reporting your concern to City of Cambridge via Commonwealth Connect. We have reviewed the information you provided our staff and will be investigating this issue further.

We are actively in the process of moving to a new work order management system. Due to the large number of SeeClickFix cases we receive, and the work associated with this transition, we are not able to provide real-time updates at this time. Once we have moved to the new system, we will resume providing updates after the work is complete. Please rest assured that the issue you raised is in our queue and will be addressed as soon as possible.
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