this is entirely ridiculous. how can a private business take over an entire sidewalk like this? was there a permit for this? if not, i hope keys to the city is fined for this behavior. completely unacceptable to block a sidewalk, especially in a major pedestrian area.

LCI can address this as well yeah?

i'll email it over -

They would never be granted a permit for this type of obstruction. LCI called the Building Department and the do not have a permit according to staff.

We will be looking into this matter.

Perhaps the Police and speak to the owners tonight if they do it again.

Keep an Eye on them for us! Call 946-6316 for the police non-emergency issues hotline.

Thanks

We reached out to Town Green and they are calling the owners. Please keep us posted if this continues.

ps...sorry for the typo above!
(Perhaps the Police can (and) speak to the owners tonight if they do it again.

LCI and Town Green - thanks for the fast responses!

Doug,

For the record Tracy from LCI sent me your email about this issue. Please feel free to shoot her another email if there are any issues aside from this. I will work with her to resolve these quality of life issues.

Thank you for reporting this, posting photos, and taking the lead on this issue.

Downtown is lucky to have a dedicated person like you!!

:-)

All,

The District has reached out to Keys to the City and spoken to the manager. This was a one time event and they are now aware of the New Haven handicap accessibility standards and have said they will abide by these standards moving forward. Please let us know if this happens again and I'll speak with the owner of Keys to the City.

Can we call this one closed?

Win

Thank you everyone for helping educate the business on regulations and helping correct this going forward!

I'll leave this up to the person who posted to close it -

DWSCMT

Closed issue. Parties involved seem satisfied with the quick turnaround and resolution.

Thank you everyone for helping with this.