I'm adding, that I texted Mr Gemp, the building manager ;the night I noticed my heat wasn't working and my apartment temperature started dropping. He texted me back saying he didn't understand how the heat wasn't working because I sent him a picture with the temperature of my apartment at 70 degress and the temperature I had the heat on, which was 73 degrees. I fell asleep and didn't see his text to me until the morning. When I wok up the heat wasn't working and my apartment temperature dropped to 68 degrees and I sent him another picture. I called him and texted him repeatedly and he never returned any of my calls. My neighbor came over to look at my furnace and let me use his phone to call Mr Gemp/ building manager. Mr Gemp answered the phone. After, I introduced myself to Mr Gemp, I asked him why hasn't he returned my call or texts? I
also told him we were freezing in the apartment and the temperature was dropping more and more. He told me that he was busy and has other important things to do and when he's finished he will call me. He also asked why was I calling and texting him so much and if I continued he was going to block me and make things worst for me because he wasn't going to answer my calls. I told him I already sent him the number of the company who fixes the furnace and he said " I'm sending who I choose to send". He the told me not to call or text him again. He didn't bother to send anyone for a couple more hours. Later, I text him and told him told him the heat was back on and what the problem was. Note : my neighbor inspect it and found the problem. I still am making a complaint towards Mr Gemp because he didn't care if my 2 daughter's and myself, which I have a spinal cord injury were cold or in good living conditions.

He is extremely unprofessional

He is extremely unprofessional my address is 50 Ridgefield Ave not 51. Thank you

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