Thanks for reporting your issue. It has been assigned to the most appropriate department and will be handled in the order it was received. We review all non-emergency concerns Monday – Friday during normal businesses hours.

Thanks for taking the time to report your issue. We have successfully addressed your issue and closed your request. It was determined that the downed wire was a cable company line. Although we have been advised not to touch their cable, the electric department coiled up the service line and attached it to the utility pole. If at any point you have additional concerns, we ask that you please report a new issue.