Thank you for contacting the City of Huntsville with your service request. Your inquiry is being processed, and our department will respond as soon as possible.

Thank you,
The Huntsville Connect Customer Service Team

Still not fixed, I see. Break is getting worse. What’s the problem with getting this HAZARD fixed? COH owes it to us taxpayers.

Huntsville Information Technology Services assigned this issue to Huntsville Utilities General

When will the City force the repair? Outrageous negligence. This is a DANGER and City is kicking it over the fence. If telecom company won’t repair it, the City should do so and Bill the offenders. Jennie Robinson, what are you doing about this?

Huntsville Utilities has been out to the location to inspect. There are still several communication lines on the pole that must be removed before we can pull the pole. They have been contacted.

I see. You’re just going to keep waiting. Typical government bureaucracy. Jennie Robinson? Hellllllo? Are you home?

Hi Lynn,

We are sorry for the frustration, but Huntsville Utilities has acknowledged this request and provided an update. If you would like more information, please reach out to them at (256) 535-1200.

-The Huntsville Connect Customer Service Team