Ticket #1588038. Ticket forwarded to Water Department for follow-up. It may take up to 45 days to repair a hydrant, as below surface damage may have been caused if the hydrant was knocked over or parts may have to be replaced. PWD sends fax notification to the Fire Deparment when it's verified the hydrant is inoperative.

After the timeframe of your request has passed, you can check the status of your ticket by calling 311 Monday thru Friday from 8:00 a.m. to 8 p.m. Just give us the ticket number and we can check it for you. You can also go online to www.phila.gov/philly311 and track your request. Thank you. (mb)

Service request submitted. (mb)

This issue has not been fixed. Someone came out and put an orange cone at the site of the downed hydrant. Now the cone is gone. I checked philly311 status on ticket # 1588038

It says:

"Service Request #

1588038

Department

Water Department

Type of Inquiry

Hydrant Knocked Down (no water)

Status

Completed

Resolution

Updated 4/14/11 10:20am: The Water Dept has entered the request into its workorder system***4/14/2011 pwd visited and found fire hydrant knocked over on the northeast corner of harvey street & lincoln drive. referred to hydrant unit for repairs"

This is the wrong location, the PWD didn't read the details of the ticket. How many other hydrants does PWD have down in the area? Do they do any proactive locating of downed hydrants? This is a *bit* disconcerting.

because the PWD didn't bother to read the work order. they must have pulled onto harvey from lincoln and stopped when they saw the first downed hydrant (apparently, there are multiple).

this hydrant is behind a huge apartment building. i'd hoped that was important. it's not.

photo of downed hydrant so there's no confusion this time.

can we please get an update on this matter? i see the PWD repaired another busted hydrant just north of this location. the hydrant i reported is still down. thanks,

**************** 3 months and PWD has failed to replace this hydrant. ****************

asked philly311 for an update on this matter

I'm going to ask the fire department to address this issue. They'll probably take the complaint seriously.

Philly 311, please close this ticket as the fireplace has been replaced. Thanks!

err, hydrant..