Acknowledged by: Hoover, AL

Bulky Item Pickup/ Santek Acknowledged

541 Crestway Cir Hoover, AL, 35226, USA • Show on Map Hide Map

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Reporter

Hoover, AL Neighbor

Issue ID:

9466923

Submitted To:

Hoover, AL

Category:

Complaint: Missed Limbs/debris/ Bulky Pickup

Viewed:

345 times

Neighborhood:

Hoover

Reported:

on 03/05/2021

Description

Unless anyone picks up what's here. A couch, computer chair, and lawnmower (oil and gasoline drained).

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7 Comments

Acknowledged Administrative Assistant - Public Works (Verified Official)

Thank you for using My Hoover Connect. We have scheduled your item(s) for pick up. Place at the curb prior to 7:00 AM tomorrow and allow 3 to 10 days for pick up. Due to the high volume of requests, we are asking that you notify us when your item(s) have been removed or close your request on line or in the app. ( Notice the Change Status button at the bottom of the app, click and choose close). You may also notify us to close the ticket once your issue is resolved. Otherwise, your request will remain open for 5 days to allow for notifications and then it will be closed. Hoover Public Works: (205) 444-7543

03/05/2021 · Flag Flagged
Administrative Services Supervisor - Public Works (Registered User)

This issue was recategorized from Bulky Item Pickup/ Santek to Complaint: Missed Limbs/debris/ Bulky Pickup.

03/12/2021 · Flag Flagged
Administrative Services Supervisor - Public Works (Registered User)

Administrative Services Supervisor - Public Works assigned this issue to Kemp General Manager Santek

03/12/2021 · Flag Flagged
Administrative Services Supervisor - Public Works (Registered User)

Just a broken trash cart and a couch.

03/12/2021 · Flag Flagged
Closed Claudine Patterson (Registered User)

Your request to My Hoover Connect has been closed at this time. Thank you for making Hoover a great place to live and work. If by chance your request was not fulfilled, notify Santek at 205-631-1313 ( Extension#3921) and ask for Claudine. We would appreciate your help in closing your request once it has been satisfied. Again, Thanks for using My Hoover Connect. Robin Mangino 205-739-7311 or email me at robin.mangino@hooveralabama.gov.

04/13/2021 · Flag Flagged
Reopened Administrative Services Supervisor - Public Works (Registered User)

THIS WAS NEVER PICKED UP. IT IS STILL IN MY DRIVEWAY AND IT NEEDS TO BE GONE.

04/15/2021 · Flag Flagged
Acknowledged Administrative Services Supervisor - Public Works (Registered User)

We have turned in your complaint to Santek (Waste Services of Alabama) for review. Generally, we hope to have this issue resolved within 24 hours. Please call 205-444-7543 with any questions.

04/15/2021 · Flag Flagged

Hoover, Alabama [Change location]

Bulky Item Pickup/ Santek Acknowledged

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7 Comments

Acknowledged Administrative Assistant - Public Works (Verified Official)

Administrative Services Supervisor - Public Works (Registered User)

Administrative Services Supervisor - Public Works (Registered User)

Administrative Services Supervisor - Public Works (Registered User)

Closed Claudine Patterson (Registered User)

Reopened Administrative Services Supervisor - Public Works (Registered User)

Acknowledged Administrative Services Supervisor - Public Works (Registered User)

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Hoover, Alabama [Change location]

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7 Comments

Acknowledged Administrative Assistant - Public Works (Verified Official)

Administrative Services Supervisor - Public Works (Registered User)

Administrative Services Supervisor - Public Works (Registered User)

Administrative Services Supervisor - Public Works (Registered User)

Closed Claudine Patterson (Registered User)

Reopened Administrative Services Supervisor - Public Works (Registered User)

Acknowledged Administrative Services Supervisor - Public Works (Registered User)

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