Search Knowledge Base
• Cost is $100.00 (check or money order made out to “City of Malden”).
• Applications are available at Malden PD headquarters or online at http://www.mass.gov/eopss/docs/chsb/firearms/ltc-fid-app-20130310.pdf. NOTE: Pictures will be take...Read more »
Resident parking regulations are in effect year-round and require a permit to park on particular streets between 7am - 7pm. Click here for more information (http://www.cityofmalden.org/content/resident-parking-permit-application-and-info...Read more »
You should dial 9-1-1 to report a fire, medical emergency, or a crime in progress (burglary, robbery, fight, etc.) or any other life-threatening emergency (vehicle crash, etc.). If you are using your cellular phone, you will need to tell...Read more »
If you receive a parking ticket in Malden, you may pay the fine or request a hearing. Click here for more information (http://www.cityofmalden.org/content/parking-tickets)
If your purse or wallet was lost or stolen, cancel your credit cards immediately. Contact your bank if your checkbook and/or ATM card was in the purse or wallet. File a police report immediately in the jurisdiction where it was stolen. P...Read more »
Information on Lost and Found Animals is televised on Malden Access TV, Channel 16. To contact MATV with information about a lost animal call (781) 321-6400 or contact Officer Kevin Alkins at (781) 397-7000 ext 2051.
Dog licenses are required for all dogs in the City of Malden and must be renewed annually. The fee for each license is $15.00 and applications are available at the Office of the City Clerk, Malden Government Center, Room 323, 200 Pleasan...Read more »
Individuals between the ages of 15 and 18 must have a FID card or FID card restricted to chemical propellant only, to possess self-defense spray. Individuals age 18 and over do not need a license to possess self-defense sprays.
• Cost is...Read more »
If you were a defendant, victim, or witness in a case and are looking to reclaim property that the Malden Police Department seized as evidence, contact the Detective Mackay at 781-397-7181 or via email (email@example.com). Property wi...Read more »
For non-emergency calls, dial 781-397-7171. Examples of non-emergency situations include: past incidents of theft or vandalism, noise complaints (loud parties, etc), minor vehicle crashes without injury.
Malden residents can be fingerprinted for firearms licensing, employment, immigration, and security clearances.
Requirements: Photo ID and any supplied forms (if applicable)
Hours: Tuesday, Wednesday, or Thursday 9am-10am
Fees: $10.00...Read more »
Information on appealing a parking ticket is located on the back of the ticket itself.
If you wish to appeal in person: The Parking Hearing Officer holds hearings every Tuesday at 4:00 PM by appointment. Please complete an appeal form a...Read more »
Please mail a written request, payment and self-addressed, stamped envelope to the Treasurer's Office. The fees for MLCs are as follows:
Residential Property - $25;
Residential Property (four units or more) - $100;
Commercial Property - ...Read more »
When it is determined that parked vehicles may impede the plowing or removing of snow or ice and thereby impair the free flow of traffic, a SNOW EMERGENCY will be declared. During a declared snow emergency, there shall be no parking on e...Read more »
Generally, your birth record will be recorded in the community where you were born and in the community where your parents lived on the day of your birth. To verify that we have your birth record, e-mail firstname.lastname@example.org or cal...Read more »
At the Department of Public Work, 356 Commercial Street between 8:00AM and 4:00PM. Bring your broken bin to us and we will replace it. Additional bins can be picked up at a cost of $5 each. Recycling stickers can also be obtained at the ...Read more »
The Malden City Council and the Office of the Mayor adopted the Residential Exemption which is intended to lessen the tax burden on eligible homeowners. The Residential Exemption establishes a "graduated tax", reducing the taxes of lower...Read more »
We had an overwhelming response of applicants and we are unable to place everyone. Each year we will begin the process over taking into consideration people on the wait list. However, being on the wait list does not guarantee you will be...Read more »
The deed to the property provides a legal description of the boundaries of your property. A registered surveyor, engineer or other licensed professional can prepare a plan showing the exact boundaries and location of existing structures....Read more »
For school committee general policies and procedures, please click this link: http://maldenps.org/school-committee/
Information on school committee participation can be found on the File: BEDH Public Participation at School Committee Me...Read more »
No, we do not accept partial payments.
To apply for a curb cut, download this form http://www.cityofmalden.org/file/curbcutapplicationpdf and fill it out and return it to the DPW office located at 356 Commercial St.
You do not need a permit to hold a yard sale on your property. You must have all items on your property and they cannot encroach onto the sidewalk. The City requests that no items be left behind and the area should be cleared of any debr...Read more »
Call the Department of Public Works (781) 397-7160 Monday through Friday between 8:00AM-4:00PM with the location. Please advise whether the sidewalk is concrete or asphalt.
The entire process can take around 4 months and this time-frame is determined by state statute. Individual steps and their respective time-frames: From the date of filing complete application (including all plans and the fee) with the Bu...Read more »
To report an on-going traffic-related issue in your neighborhood (speeding cars, etc), contact the traffic unit via email (email@example.com) or at 781-397-7184.
Fences on private property are not regulated by the City. To make sure you are installing the fence on your property, it is recommended (and may be required by the installer) that you obtain a professionally-prepared plan depicting the e...Read more »
No. Unfortunately, we do not have the funding to support everyone who applies.
Call the Department of Public Works (781) 397-7160.
For questions regarding the payment of a bill, please contact the tax collector at (781) 397-7090. If your bill remains unpaid it may be forwarded to P.F. Ryan, Deputy for collection. You may reach Deputy Ryan's office at (800) 491-9788....Read more »
TV and Monitors will be picked up curbside for a fee of $25 which is paid directly to our hauler at when you call to schedule your pick up JRM at 1-800-323-4285.
Problems with wildlife (such as raccoons) in public or in an open space on private property can be directed to the Animal Control Officer (ACO) at 781-397-7000 ext 2051. Problems with wildlife in a private, contained area such as a home,...Read more »
Call the Department of Public Works (781) 397-7160 Monday through Friday between 8:00AM - 4:00PM. Click here for street sweeping schedule. It is also available at the Treasurer Office or City Clerk Office, Malden Government Center, 200 P...Read more »
Call Robert Rotondi (781) 322-1112.
Subdivision of property is subject to state and local subdivision control laws and requires the approval of the Planning Board. Generally speaking, land may be subdivided provided it has the minimum required frontage (continuous and cont...Read more »
No, the containers damage the streets and sidewalks
This information is available under the Residential Section (Resident Parking Regulations) on the home page of the City of Malden web site and on the Malden Police Department web site.
• Motor Vehicle Crash Reports should be filed by the operator of a vehicle involved in a crash where the damage to any one vehicle or property is over $1,000 or if there is an injury to any person, even if a police officer was on the sce...Read more »
Click here for information on how to register for emergency notification system CodeRED http://www.cityofmalden.org/content/code-red-emergency-alert-sign
As an applicant, employee or volunteer for the City of Malden, a criminal record check will be conducted for conviction and pending criminal case information only. It will not necessarily disqualify you.
Each school has contact information listed on their individual webpage.
The information in the Form of List is used by the Board of Assessors to determine the taxable or exempt status of your personal property and, if taxable, its fair market value. You may also be required to provide the Assessor's with fur...Read more »
The high school has information posted: http://maldenps.org/high/academics/curriculum-links/
Any K-8 curriculum questions should be directed to the individual school web page.
Once you have been contacted that you have been accepted into MYSEP, you will receive notice for orientation. Orientation is mandatory. Date and Location are TBA.
Job hours are determined by the supervisors at the job sites. Summer school will most likely have an influence on whether you are chosen for the program based on availability of work hours. If summer school hours conflict with work hours...Read more »
A committee determines the placements and we try our best to match applicants with jobs based on experience and requests. We do not have enough job placements to accommodate all requests.
This form must be filed each year by all individuals, partnerships, associations, trusts and corporations that own or hold taxable personal property on January 1, except telephone and telegraph companies and owners of pipelines that are ...Read more »
For Yard Waste Pick Up Schedule Click Here or contact the Malden Department of Public Works 781-397-7160 or firstname.lastname@example.org.
Abatement filings and abatement amounts are public records. However, individual abatement applications are not public records.
Yes. You will need to fill out the same tax forms that you would be expected to complete at any other job. There will be Human Resource volunteers available at orientation to help answer questions.
All minors under the age of 18 must complete an employment permit application and obtain the permit before starting a new job. Applications for employment permits are available at Malden High School. You will need a new work permit each ...Read more »
Permit Manager, Robert Rotondi (781) 322-1112
We have found that most cases of low water pressure are the result of a plumbing problem on the property. If the issue is confined to one faucet, try removing the aerator. If this solves the problem remove any debris and replace. If a la...Read more »
If you do not file a Form of List for the fiscal year, the Assessors cannot grant an abatement if you show a reasonable excuse for the late filing or the tax assessed is more that 150 percent of the amount that would have been assessed i...Read more »
All assignments are made according to the Student Enrollment Policy. Please click this link for more information: http://maldenps.org/information/parent-information-center/
Parking tickets may be paid online at kelleyryan.com. You may also call (800) 491-9788 to make a payment or inquire on a bill. Payments may also be made in room 317 at City Hall.
The Board of Assessors may extend the filing deadline if you can show a sufficient reason for not filing on time. The latest date the filing deadline can be extended is 30 days after the tax bills are mailed for the fiscal year. Requests...Read more »
Only current real estate tax, excise tax and water/sewer bills can be paid online. If you are trying to pay one of these specific bills and are having problems, please call (877) 256-8330, option 3. You may also pay by telephone by diali...Read more »
Please contact the school for information regarding parking and pick-up/drop-off policy. Not every school has this information posted.
Anyone who feels overvalued or exempt is eligible to file for an abatement. You must file an abatement form at the Assessor's Office within 30 days after the receipt of the first actual bill (a/k/a the third quarter bill typically issued...Read more »
The flood plain is shown on maps produced by the Federal Emergency Management Association (FEMA). These maps are available for public viewing in the Planning office and also on-line at www.MSC.FEMA.gov. Any disputes regarding the informa...Read more »
The City picks up recyclables curbside on a weekly basis.
Yes, provided you comply with the provisions of the zoning ordinance that require no more than 50% of the front yard may be paved (or seek and obtain a variance of this requirement) and have the approval of the Department of Public Works...Read more »
JRM will pick up the Christmas trees on your regular trash day usually the second week of January. Please remove any garland, lights decorations and no plastic bags. If you have any questions please call the DPW at 781-397-7160.
All business organizations are required to pay unless exempt by State statute for charitable, religious and non-profit status.
Call the Department of Public Works (781) 397-7160 Monday through Friday between 8:00AM-4:00PM.
Form of Lists must be filed by March 1 with the Board of Assessors in the city or town where the personal property is situated on January 1. If the property has no situs on January 1, it must be listed on a Form of List filed with the As...Read more »
You may obtain a copy of a City Assessor's Map showing the approximate boundaries of your property, for a nominal fee in the Planning office. These maps should be used for reference only and may not be accurate. These maps should not be ...Read more »
Karen Colon Hayes at 781-397-7000 x2000
Contact the Malden Sewer Department at (781) 397-7160. They will inspect the sewer manholes in the center of the street to determine if there is a backup on the City sewer main pipe in the street. If the City sewer main does not have a b...Read more »
If this is your first time applying for MSYEP, you will need to providea letter of recommendation from a current or former professor/teacher or employer in a sealed envelope. If you worked for MYSEP last year, we will use the evaluation ...Read more »
All applications for special permits are filed with the Buildng Inspector in the Department of Inspectional Services.
If you have any questions about current taxes, back taxes, or non-assessed value issues, please call the Treasurer's Office (781) 397-7090.Read more »
Transportation is not offered to students other than to homeless or special needs children.
Malden Public Library now offers validated parking for library users. Parking is available at two locations: The Central Business Garage (CBD) at the corner of Middlesex and Centre Street, across the street from Walgreens on Route 60; an...Read more »
Applications are available online at www.cityofmalden.org/MSYEP . The quickest and most efficient way of submitting your application is online and we strongly recommend this option. Computers are available for use at The Malden Teen Enri...Read more »
The Planning Board meets monthly on the second Wednesday of the month at 7 pm in the Herbert L. Jackson Council Chamber, 3rd Floor, City Hall.
To file a police report, call 781-397-7171. Some reports may be taken over the phone, while others may require that an officer come to your home or business. Most reports may also be filed in-person at Malden Police Headquarters at 200 P...Read more »
You must file an application by the due date of the Third Quarter Actual Tax Bill at the Assessor's Office on the 3rd floor of City Hall, Room 317, or by U.S. mail postmarked no later than the due date as noted above. You may also fax a ...Read more »
14-15 year olds work a maximum of 10 hours per week. Schedules vary depending on placement.
16-21 year olds work a maximum of 20 hours per week. Schedules vary depending on placement.
You are paid only for the hours you work. There is no compensation for sick days. You MUST contact your supervisor to let them know you will not be able to come to work and provide a valid reason. Because the program runs for only 5 week...Read more »
The zoning district of a property may be changed through the amendment process. The process is lengthy (approximate maximum six months) and involves petition to the City Council, public hearing by the Planning Board and City Council Ordi...Read more »
There are a variety of programs for children and young adults throughout the year with a special summer reading program during the summer months. Check out the library’s calendar of events at www.maldenpubliclibrary.org
The Malden Public Library offers free or discounted museum passes for Malden residents. Click here to see museum passes that are available at the Malden Public Library: http://maldenpubliclibrary.org/services/museum-passes/
We have found that increased water consumption, which leads to higher bills, is almost always due to a leak on the property. The most common are leaking toilets, faucets, and garden hoses. Even small leaks that are allowed to go uncorrec...Read more »
Training will help you become familiar with the role and responsibilities of dealing with children. The work readiness program will help develop various skill sets pertaining to working with kids in a summer camp setting. This will be an...Read more »
Submission requirements for special permit applications are described in the Submission Checklist and typically include a site plan and floor plans. Depending on the type of proposal, a traffic impact study, geotechnical information or f...Read more »
The courts have defined this phrase to mean "current market value," the price arrived at by a willing buyer and a willing seller, each with a good knowledge of the market and each acting without undue pressure or compulsion. Thus, in det...Read more »
You do not need an ID to apply. However, if you are hired, you will need a valid ID to begin employment. See below for examples and be prepared to submit this information prior to hiring.
You will need to provide documents that establis...Read more »
To find out the zoning of a particular parcel, you must know the address of the property and check three sources: the City zoning map; records on file for the property in the Planning office; and records on file for the property in the B...Read more »
Malden School Department Business Office, Nancy Wiss Ext 2201
To help you save time, most of what you borrow at Malden Public Library will automatically renew up to 5 times. Exceptions include:
• E-books, streaming and downloadable media
• Museum passes and materials that may be ...Read more »
Public Facilities Office (781) 397-7032
Please call (781) 397-7090.
To register for a Library Card, you need the following:
1. A library card application (available at the Circulation Desk)
2. A Current and valid ID with photo, name and local address (see acceptable forms of ID below)
The Malden Publi...Read more »
Adult Department - Fall-Spring Hours
* Closed Thursdays: 1:00p.m.-2:00 p.m
Children's Room - Fall Spring Hours
Mon. and Wed. 9:00a.m.-8:45p.m
Tues and Thurs. 9:00a.m.-6:00p.m...Read more »
Notification of address change must be made in writing within 30 days to The Firearms Record Bureau, 200 Arlington St. Suite 2200 Chelsea, MA 02150. Notification must also be made to the city that issued the permit and the new city the l...Read more »
Building permits are issued to construction supervisors licensed by the State of Massachusetts. The state license is only valid for work involving structures of less than 35,000 cubic feet. As an exception to this requirement, building p...Read more »
The request must be in writing, your name and address identified and include the basis for which the request is made. The specific information and documentation sought must be identified as well as any other information that the requesto...Read more »
The Malden Public Library has 12 public computers for accessing the Internet, including two express stations that do not require a library card.
Free, unfiltered wifi is available in both the main library and the Converse Building. Plea...Read more »
Please call (781) 397-7035.
You must either submit a letter requesting the change to the Assessor's Office, or you can download the Change Request Form, or come in person to the Assessor's Office and fill out a change of address form.Read more »
You will receive a notice indicating the amount of the abatement and a credit will show on your next (4th quarter) tax bill.
To apply for a marriage license, both parties to the marriage must be eighteen years old or have a court order permitting the marriage. Both parties must complete marriage intentions at the City Clerk's Office during regular office hours...Read more »
Depending on the nature of the claim, certain claims must be filed within 30 days of the date of the incident. Other claims must be filed within 2 years of the incident. You should contact your attorney for advice as to how to proceed.
...Read more »
Personal property is business equipment, office machinery, inventory, and furniture and fixtures. For more information you can download the Personal Property Guide.
Overdue Fines & Fees
Adult Materials $0.10/day
Maximum: $5.00 per item.
Videocassettes, DVDs/VCDs $1.00/day
Maximum: $5.00 per item.
Maximum: $25.00 per pass.
Maximum: $3.00 per item...Read more »
You will be contacted if you have been accepted into MYSEP.
The City of Malden is duty-bound by the Commonwealth of Massachusetts, General Law Chapter 143; section 94, and CMR 780 to enforce and use The State Building Code as the only document that regulates construction. The State Building Code ...Read more »
In order to be buried at Forest Dale Cemetery, you would have to have been a resident of Malden for the previous 5 years. In the event you have an existing grave site with spaces still unoccupied, we allow 1 full burial in each grave alo...Read more »
Residents who have curbside pick up can put one bulk item out per week per property.
Call the Board of Health Office (781)-397-7049 during business hours and explain your complaint or concern to the staff person taking your call. If your issue is a matter for our Inspectors you will receive a case reference number for yo...Read more »
An owner can apply for and receive a building permit to construct or alter a single or two family structure if the owner resides in the home. When granted a permit the owner may perform the new work. It is important to note that owners w...Read more »
You should bring any information that supports your case.
Fire station tours are a great way for student groups and other interested organizations to learn about the Malden Fire Department, meet Malden Firefighters and learn more about what we do. To schedule a tour of a Malden Fire Station ple...Read more »
Proposition 2.5 is a State Law which restricts the increase on the total levy limit to no more than 2.5%. The levy is defined as the total amount of tax dollars we actually bill for the entire City, while the levy limit is defined as the...Read more »
Yes. Residents can bring any mercury bearing devices to be disposed of to the Board of Health Office, Room 223, Monday through Friday or to the quarterly Hazardous Material Disposal Day at the City Yard. Thermometers containing mercury w...Read more »
Each fund has specific guidelines for acceptance. Because it varies yearly call Christine DiPietro, Director of Human Services (781) 397-7144 for details
The nearest FAX machine is located at Sunrise Convenience and Postal Service, 51 Pleasant Street, Malden.
A Street which was never accepted as a public way. It is the responsibility of the property owners whom abut the private way to maintain it, as per city ordinance. The city does provide water and sewer service through a utility easement....Read more »
No, the Malden Fire Department does not have the facilities to refill fire extinguishers. In fact we use a private company to service and refill ours. We recommend you consult your telephone directory to locate a local company that will ...Read more »
Most items may be checked out for 21 days with the exception of videos/DVD which may be checked out for 7 days. For further information, please visit the library website.
A current, valid plot plan is required especially when an addition or new construction affects the exterior lines of an existing structure and on all new construction. Plot plans are also required for demolition, sheds, pools, retaining ...Read more »
No, but our web site provides a list of legal referrals for your personal use.
The zoning ordinance can be viewed on-line at the City's website. A copy of the zoning ordinance may be purchased in the Planning office for a $20 fee.Read more »
Although you may register to vote at the Registry of Motor Vehicles, the Registry does not provide us with changes of address. Therefore, if you have recently moved to Malden, you will probably need to re-register as a voter. Once you ha...Read more »
No, not in Malden. Although there are other communities in Massachusetts that issue permits to residents allowing them to burn outdoors, during certain times of the year and under certain conditions, Malden is not among them. In a city l...Read more »
Several representatives may submit a building permit application: 1) an owner may apply for a building permit for any size structure; 2) for structures larger than a one or two family the owner may apply but a licensed supervisor or arch...Read more »
The owner shall provide heat in every habitable room and every room containing a toilet, shower or bathtub to at least 68F (20C) between 7:00 A.M. and 11:00 P.M. and at least 64F (17C) between 11:01 P.M. and 6:59 A.M. every day other tha...Read more »
The Malden Fire Department recommends a multi-purpose fire extinguisher for the home. When purchasing a fire extinguisher check the label for a 1A:10B:C rating. Make sure to read and follow the fire extinguisher instructions carefully. I...Read more »
The charge is $150.
The perpetual care fee, which is paid when a lot is purchased, includes the following services which are the responsibility of the cemetery staff: lawn cutting, leaf removal, snow clearing from cemetery roads, trash removal, removal of f...Read more »
The Malden Senior Community Center's newsletter, MONITOR can be found online at http://www.cityofmalden.org/content/senior-center-newsletter under Senior Community Center. You may also receive a copy in the mail by stopping by the Front ...Read more »
No. The city's policy is that there is only one water meter for each water service. All water used on a property needs to be metered and the bill for water and sewer use is based on the consumption shown on that meter.Read more »
The office is open Monday through Friday 8 a.m. to 4:00 p.m.; the Cemetery is open Monday through Sunday 8 a.m. to sunset.
What are the dimensional controls [i.e., minimum lot size, height, yard setbacks, open space] and parking requirements [i.e., number of spaces, loading, screening] required for a particular use [two-family/church/medical office/manufacturing business]?
The dimensional controls are found in Section 400 of the City zoning ordinance. The parking requirements are found in Section 500 of the City zoning ordinance.
Death records will be kept in the community where the death occurred and in the community where the decedent lived at the time of death. To verify that we have a death record, e-mail email@example.com or call (781) 397-7116.
Yo...Read more »
On the back of each building permit card are items that are inspected for code compliance. On the face of the card are the usual inspections of each inspector. The Building Inspector may perform as many as eight periodic inspections for ...Read more »
Any registered voter can vote by absentee ballot if he or she will be away from the city on election day,is prevented by a physical disability from going to the polls,is prevented by religious belief from going to the polls.
Yes there is FREE transportation services for any Malden senior resident for medical appointments, food shopping and a shuttle service to the Senior Community Center.
Call the office during business hours for help or send an email.
Yes. Tenants’ rights start before they become a tenant. Please refer to the following for information that best explains these rights. Click here to view Attorney General's Guide to Landlord/Tenant Rights. http://www.mass.gov/ago/consume...Read more »
We are pleased to learn of your interest in working for the City of Malden. Below please find general information on different job categories and an outline of the City’s hiring procedures. We will do our best to answer any additional qu...Read more »
Parking for the Senior Community Center is available as follows:
• 3 hour validation of the parking ticket by the Senior Community Center to the Jackson St. Garage;
• A decal for Malden seniors is required to park at the 19 designated s...Read more »
The sewer pipe that connects a building to the City sewer main in the center of the street is the responsibility of the property owner to maintain and repair. That includes the entire length of pipe from the building to the City main in ...Read more »
Regardless of where you were married, you marriage record is kept in the community where you obtained your marriage license. To verify that we have a marriage record, e-mail firstname.lastname@example.org or call (781) 397-7116. You may obta...Read more »
Our Senior Center shuttle bus to the Senior Community Center operates Mon., Tues., and Thurs. We will pick you up from your home and take you to the Senior Center. You may eat lunch, attend a movie, play bingo or any number of other acti...Read more »
Where do I report a nuisance property or illegal use of a property [i.e., illegal apartment, rooming house, unauthorized business]?
You may make a report (verbal or written, anonymous or not) of any nuisance conditions or suspected illegal use of a property to the Mayor'ss Housing Task Force. The Task Force is charged with investigating and resolving illegal property...Read more »
The City of Malden offers a wide range of benefits that include medical and dental coverage, life insurance, long term disability, 457 Retirement, and Flexible Spending Plans.
The water pipe that connects the building to the City water main in the street is the responsibility of the property owner to maintain and repair from the back of the sidewalk to the building, as per City ordinance. A permit must be obta...Read more »
The property owner would need to hire a land surveyor to layout the properties boundaries. Malden Engineering Dept. can assist by providing any plans we may have on file or by providing a list of surveyors known to our office.
A street which is accepted as a public way is owned and maintained by the city from property line to property line (back of sidewalk to back of sidewalk).
Owners or contractors should contact a registered land surveyor to obtain plot plans. Plot plans are necessary to ensure compliance of zoning, environmental protection and fire protection. In accordance with the State Building Code, plot...Read more »
School calendar and Events are available on the website. Please click the links provided for more information:
Donations are always welcomed by the Senior Community Center. Checks can be made payable to the 'Malden Senior Community Center'. 100% of your donations are used to support activites at the Center. We provide light suppers, coffee and co...Read more »
To obtain an absentee ballot, you may download, complete, sign and mail an absentee ballot application to us at: City Clerk's Office, Room 323, 200 Pleasant St., Malden, MA 02148. Please note that the form cannot be submitted electronica...Read more »
Malden Firefighters are hired from a Civil Service list of eligible people who have passed the Municipal Firefighter Entrance Exam. A person's order of placement on the list is determined by criteria established by the Massachusetts Huma...Read more »
Who do I contact to find out what day my trash is picked up and what is the procedure for pick-up after a holiday?
Call the Department of Public Works (781) 397-7160 Monday through Friday between 8:00AM-4:00PM. Trash will be picked up one day late after a holiday (example: if your trash day is Thursday, the trash will be picked up Friday; if your tra...Read more »
Malden's water mains do not contain lead. However many properties have lead water services or components in their plumbing system which contain lead. We encourage property owners to update their water systems to eliminate these component...Read more »
The application and granting of a building permit is necessary to ensure that all new work, which includes repairs to existing structures and new construction, is designed and built to a minimum safe standard that protects the occupants,...Read more »
The Office of Emergency Management is developing the Citizens Emergency Response Teams for service to the community. Once this group is formally organized notice will be made to the community seeking registration of members.
How do I find out what I paid for real estate tax, excise tax or water/sewer bills for my personal tax records?
To find out how much you paid for real estate tax, excise tax or water/sewer bills in one year, please call (781) 397-7090. You can also access the online website http://www.cityofmalden.org/content/bill-pay and choose the appropriate tab.
Call the Department of Public Works (781) 397-7160 Monday through Friday between 8:00AM-4:00PM; after 4:00PM please state the problem and leave your name, address and phone number. Someone will return your call. All illegal dumping calls...Read more »
Residential building designs differ from one home to the next and this fact may present unique requirements relative to the placement of smoke detectors. As a basic guide you should place a smoke detector at the bottom and top of every s...Read more »
Public Facilities Office (781) 397-7032
Please mail a written request (including a copy of the lien), a $3 check payable to the City of Malden and a self-addressed, stamped envelope to the Treasurer's Office.Read more »
Yes. Mystic Valley Elder Services serves a hot and cold lunch daily at the Senior Community Center. You must be 60 years of age or older to participate. You must call before noon the day before you wish to join us for lunch and to reserv...Read more »
Call the DPW at (781) 397-7160 Monday through Friday between 8:00AM-4:00PM.
How do I dispose of a refrigerator, stove, dishwasher, washer, dryer, freezer, air conditioner, water cooler, etc.?
Residents must purchase a non-refundable $20 white goods sticker at the Department of Public Works, 356 Commercial Street Monday through Friday between 8:00AM to 4:00PM or at the Treasurer's Office, Malden Government Center, 200 Pleasant...Read more »
The Board of Trustees is currently working on new Rules and Regulations to be ready some time the end of Summer 2010.
DPW (781) 397-7160
Human Services Department (781) 397-7144
How do I report an issue with Malden's bike share program such as an improperly parked bike or a damaged bike?
Malden's bike share program consists of two companies known as Ofo and Limebike. Both apps are powered by smartphone apps and offer in-app support requests and reports. For non-customers, you can contact Limebike at 888-546-3345 and Ofo...Read more »
Each year, money is set aside to provide jobs for school age youth. Malden residents between the ages of 15 and 24 years may apply through this department. Some years additional grants have been awarded to the City's youth. Most of the p...Read more »
We have found that increased water consumption, which leads to higher bills, is almost always due to a leak on the property. The most common are leaking toilets, faucets, and garden hoses. Even small leaks that are allowed to go uncorrec...Read more »
Contact the Building Inspector and/or Inspectional Services Department at (781) 397-7030.
The water meter at your property has a digital display. To read it hold a flashlight over the display. To understand the information displayed, refer to the water meter fact sheet on this website. Be sure to use a very strong flashlight ...Read more »
BY MAIL: You may register by mail by downloading, completing, signing and mailing a Federal Voter registration form to us at: City Clerk's Office, Room 323, 200 Pleasant St., Malden, MA 02148. Please note that the form cannot be submitte...Read more »
How can I tell if my property is exempt from the current zoning ordinance, a.k.a., grandfathered in?
A property is exempt or "grandfathered in" from the City's current zoning ordinance and may be considered "preexisting nonconforming" if it meets certain specific requirements of state and local law. Generally speaking, the laws provide ...Read more »
Who do I notify and what documentation do I need if I sell, transfer, trade, junk or donate my motor vehicle?
You must notify the Assessor's Office at (781) 397-7100 and provide a copy of your new registration or plate return receipt from the Registry of Motor Vehicles and a copy of the trade-in paperwork, bill of sale or donation or junk yard r...Read more »
Who do I contact for a permit to occupy the street or sidewalk in regards to excavations and Jackie's Law?
You should contact the street/sidewalk inspector at the Department of Public Works (781) 977-8355 Monday through Friday between 8:00AM-4:00PM. Please note that the following will be required: a certificate of liability insurance in the a...Read more »
Use of privately-owned land in the City is regulated by the City zoning ordinance and applicable provisions of the state zoning law, Massachusetts General Laws, Chapter 40A. To know how your property can be legally used, you must know th...Read more »
No, you must submit your inquiry or request in writing.
No, as long as trash is placed in City-issued blue bags, there is no limit to the number of bags that can be placed out per week.
State law and city ordinance require that all dogs over the age of 6 months be licensed annually. Licenses are issued for the calendar year. To obtain a dog license, you may download and complete a Dog License Application. Mail or bring ...Read more »
Contact your attorney to determine the proper method of suit. It is up to you to comply with the statutes insofar as the courts of competent jurisdiction.
The City has no free, available funds to pay claims. Claims must be properly filed with the City and asserted in a court of proper jurisdiction. Because the City is self-insured, it does not pay claims prior to instituting litigation. Pl...Read more »
You should maintain a carbon monoxide detector on each level of habitation in your home and in the basement. If you have further questions about the placement of carbon monoxide detectors in your home, please refer to the Fire Department...Read more »
Food Shopping trips include visits to the Stop & Shop on Charles Street and to Market Basket in Revere, MA. Please call Door to Door by SCM at call 617-625-1191 and press “0” to schedule your reservation.Read more »
The Board of Trustees approved the construction of grave sites at Forest Dale Cemetery and has voted to pre-sell a minimum of 50 grave sites in the new section using a lottery system. In order to qualify, you must be a current resident o...Read more »
The City, by statute, is not subject to suit in small claims court. Therefore, any action filed must be filed in a court of competent jurisdiction.
You can file an appeal within 3 months of your Notice of Denial to: State Appellate Tax Board
100 Cambridge Street
Boston, MA 02202
Please note you must pay your taxes pending your appeal.
At least annually, sometimes twice a year. Recently we participated in a regional tabletop exercise that included 16 North East Homeland Security Regional Advisory Council communities, state and federal and MBTA law enforcement, U.S. mil...Read more »
Yes. As of August 1, 2009 the City of Malden requires that rental units be inspected by the Board of Health for compliance with the State Sanitary Code, Chapter II, Minimum Standards for Human Habitation, prior to occupancy. The fee for ...Read more »
When there is fire in a building the heat, smoke and other products of combustion rise and become trapped in the upper most areas of the building, such as the attic. The temperatures in these areas can reach and exceed 1,000 degrees Fahr...Read more »
Yes. Residents can bring any prescription drugs and used needles to be disposed of to the Board of Health Office, Room 223, Monday through Friday or to the quarterly Hazardous Material Disposal Day at the City Yard.
We use a third party vendor to administer the funds associated with your HRA account. Please contact CPA (Cafeteria Plan Advisor’s) at www.cpa125.com or by calling 1-800-544-2340 to inquire the balance on your account. You can access you...Read more »
The Board of Health Inspectors can conduct a Lead Determination Inspection. If it is determined that lead paint is present, you will be notified of your legal obligations under the Massachusetts Lead Law (http://www.lawlib.state.ma.us/su...Read more »
Yes, close by is the Malden Center station where buses from Malden and surrounding cities and towns stop as well as the orange line train.
Food stamps may be obtained through your regional Department of Transitional Assistance. The local DTA office is located on the fourth floor in Malden Government Center, 200 Pleasant St.
Social Security is located at 192 Commercial Stree...Read more »
Contact the Human Resources Office at (781) 397 7187
Yes. Malden is a member of the Mystic Valley Medical Reserve Corps. This is a volunteer organization that you can join and receive training that supports local public health efforts and emergency incident response. For more information c...Read more »
The health questionnaire can be taken during the fiscal year (July thru June). You must complete a questionnaire by March 31st of each year.
Take these 4 quick steps to take the HQ:
• Log into your HPHConnect Account
• Click on ‘My Hea...Read more »
Yes, however, if an activity or event reaches capacity or is designated for Malden residents, Malden residents will take priority.
The Malden Board of Health Clinic conducts blood lead level screenings for free for children ages 6 years and under. This service is provided through a grant provided by the Malden Redevelopment Authority. Call 781-397-7052 for an appoin...Read more »
Vacant positions are posted for internal bidding for eligible current active City employees. During the posting period we may also accept outside applications and conduct additional recruitment programs as appropriate. We encourage Malde...Read more »
What does the Board of Health do to protect the public from West Nile Virus and Eastern Equine Encephalitis ?
The Board of Health Office contracts with the Eastern Middlesex Mosquito Control Project for control services. These services include, but are not limited to, larvacide application in the city storm drains, trapping and examining mosquit...Read more »
The City of Malden employs a full time Animal Control Officer who has an office at Malden Government Center, 200 Pleasant Street, Rm. 517. The telephone number is (781) 397-7141. The Animal Control Officer can also be reached through the...Read more »
No, the members of the Malden Fire Department do not receive any special training or certification relative to the installation of child car safety seats. We recommend that you carefully read and follow the enclosed instructions, when pu...Read more »
If the power is on television, radio and the internet work best. If the power is out battery operated radios will often be the only consistent information source available. If the power is on or off try to stay off the telephone unless y...Read more »
For seniors 50 years of age or older, we are open Mon, Wed and Thurs from 8:00 AM to 4:00 PM and on Tues 8:00 AM to 7:00 PM and Fri 8:00 AM to Noon.
Do you provide transportation service for Malden Residents to medical appointments and food shopping?
Effective October 1, 2014, The City of Malden contracted with ‘Door to Door by SCM’ to provide Malden residents who are 60 years and older with Senior Medical and Supermarket Transportation services. Interested Senior residents can call ...Read more »
Yes you have to be a Malden Senior Resident. Please call (781) 397-7144 to make an appointment.