2108 Pleasant View Ave Lansing, Michigan
We have had barricades around a hole from a broken water main in the street in front of our home for months. The concrete forms for the curb have been in place for three weeks... waiting... waiting... Today four city workers showed up at 8:00 am to await the HiGrade Concrete truck. When the truck showed up at 10:06 he made a 15 minute pour. I asked the worker when he received his work order for this job and he told me 9:45 am. So the city workers were here, the truck driver arrived in a timely fashion with his concrete, did a 15 minute pour and everything is just fine... WRONG! I called HiGrade Concrete and asked why this work order was not scheduled until 9:45 and was told "We had some bigger orders to fill and we do the big jobs first." Someone explain to me please why four city workers have to sit in their trucks for two hours while HiGrade sends concrete when they get around to it. Does the city not rank high enough on their list of jobs to get things scheduled correctly? Maybe we need to find another concrete company for the city, a company that respects the number of jobs the city throws their way. This little curb job with a 15 minute, maybe two yard pour max, with four city workers sitting around at who knows how much per hour, times EIGHT (2 hours x four workers) is a HUGE WASTE OF THE TAXPAYERS MONEY! I place the blame entirely with the dispatch scheduler at HiGrade. Please someone look into this. It is not an isolated incident. This type of waste is ridiculous.