This is an email I sent on 3/12/2018 and have not heard back:

Hi Mr White,
I know your department is busy from the last storm and another is on the way but I just wanted to have my report on record. From the snow storm last week the two trees in front of our property that are on city property has sustained damage and we would like them to be checked out.

We were checking our front yard for any branches and didn't see anything. While we were checking the backyard, from inside the house, I heard a very loud cracking and banging sound and as I checked out front again, a large tree limb had come down and had also taken lines off of our house and fell on our car that was parked. Thankfully, there was enough snow to cushion the impact on our car and we haven't seen damage, but the wires were on the roof of our car and the tree limb slid off and in front of our car. The second tree as we were out there also had a loud cracking sound and split but it is hanging precariously from the split over our front yard. I did call National Grid and Comcast and it was determined it was the lines that supply our Comcast service. I was told as long as the power was off my brother could move the car away from the hanging wires. He needs the car to go to work. Comcast will be out to fix the lines as soon as they can. We understand your department is probably still dealing with downed trees but we just want the report in. I am also including pictures to show the trees. Our address is: 337 Bigelow Street.

Thank you
Susan Pfeifer

I can only upload one photo but there are several more in the email I sent. We are concerned for our safety and our property if the limbs snap further and fall. Thank you.