311GNV is now myGNV 311GNV is now myGNV

311GNV is now myGNV

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Thank you for using 311GNV, the mobile app for the City of Gainesville. We are excited to share with you that the app is getting an update!  311GNV is now myGNV! Based on your feedback, we've added new content, new report types, and new features. MyGNV is now your one-stop shop for residents who are on-the-go. 

  • Discover amenities, services, and engagement opportunities
  • Pay for city services
  • Report non-emergency issues

What does that mean to me?

When you open the app on or after Wednesday, October 9, you will start to notice some changes. The new name will be myGNV and the homepage will look different. Depending on your phone’s update settings, you may have to update the app to see changes.

There will be 2 new sections on the app: Discover and Pay. These sections will provide shortcut links to popular Gainesville websites and services.

Download the app from the Apple App Store, Android Google Play Store, or go to:

If you would like to be included in future design testing, please sign up for our Citizen Design Panel at:

If you have any questions or problems with the update, please reach out to

We work better together - the myGNV Team