Dear Community Members:
Thank you for your recent requests to Oak311. Unfortunately, from Sunday, July 5, 2020, through Friday, July 10, the City of Oakland experienced a technical problem that prevented us from being able to process your request, resulting in a significant backlog. Please expect delayed response to your service issues reported through Oak311. Please be assured that Oak311 will process every request received, and there is no further action needed by you. Please accept our sincerest apology for this inconvenience.
We appreciate your continued patience and support.