Carbondale partnered with SeeClickFix in early 2016 to improve communication between its 25,000+ citizens and government staff.
In 2015, Bainbridge Island partnered with SeeClickFix to better engage its 23,000+ citizens. Since then, they've done that and even more for their community.
Rebecca Bombero serves as the Director of the Department of Parks, Recreation, and Trees for New Haven. She has a limited budget and needs robust, smart tools - one of them is SeeClickFix.
Virginia Beach needed to centralize their internal work order systems, while bringing their citizens better public services. Since 2014, Virginia Beach has been using SeeClickFix for Public Works and Code Enforcement work order systems, and their 311 call center.
Howard County partnered with SeeClickFix to increase efficiency, reduce costs, and enhance communication for its 290,000+ population.
Vallejo had an uncoordinated system for fielding non-emergency service requests from citizens and lacked a means of uniformly communicating progress of request resolution efforts. The city needed a lightweight platform to intergrate into its current one to solve these problems and more.
Developing New Models for SeeClickFix Use on the State Level In 2013, the Utah Department of Transportation wanted to overhaul their work order management system to make it more user friendly for citizens and more labor efficient for staff.
New Haven has been using SeeClickFix for more than six years. Today more than 12% of its citizens use SeeClickFix. The City has integrated SeeClickFix into its existing workflow - each request goes where it needs to, and citizens are engaged and informed.
In Huntsville, Alabama, they have developed Green Team, an innovative approach to addressing this request that utilizes technology to engage citizens in public services. And they are seeing tremendous results.
The Houston 311 call center serves the City’s 2.1 million citizens at all times. With 30,000 service requests each month, improved efficiency can save the city save lots of money.
In 2012, Enfield was using a web-based non-emergency service request tool for years. But they couldn't leverage the data for insight into request patterns, geographical distribution, workflow management, or operational efficiency.
Corona's service requests were scattered and difficult for citizens to use. Its partnership with SeeClickFix helped centralize them into a single location and better automate the process for its citizens to better engage them.
Albany, New York’s capital, needed a way to route citizen requests to the appropriate departments without a centralized call center. SeeClickFix helped bridge this gap with its citizens reporting tool.
In 2012, the Borough of Princeton and the Township of Princeton were consolidated into one municipality - Princeton. Princeton hen needed a centralized info center for residents to connect with its new services.
Huntsville launched Huntsville Connect, a program that allows nearly 184,000 Alabamians to alert and communicate neighborhood concerns to the city. The successful launch was thanks to the four key ingredients of a SeeClickFix Integration.
The City of Ann Arbor has always been driven to listen to its citizens. This drive is shown in the City’s continual efforts to deploy and develop cutting edge technological solutions that evolve with the needs and habits of Ann Arborites.