Ticket #1401293. Ticket forwarded to Streets Department for follow-up. Initial complaints will be investigated within 24 hours when called in before 2PM, and can take up to 3 business days to repair.

You can check the status of your ticket by calling 311 Monday thru Friday from 8:00 a.m. to 8 p.m. Just give us the ticket number and we can check it for you. You can also go online to www.phila.gov/philly311 and track your request. Thank you. (mb)

Ticket #1513267. Ticket forwarded to Licenses and Inspections for follow-up. Once a request is entered into the system ,- the building should be inspected within 10 business days and if appropriate violations will be issued after it is inspected. What happens next?

The owner usually has up to 30 days to comply with violations. Thereafter, up to 3 reinspections may be conducted to ensure violations were complied or resolved. If not complied at last inspection, property will be referred to court for a judgment demanding the owner to resolve the problems. In a rare case where the owner has been removed from the property by city agencies, coordinated efforts will be made to correct the outstanding violations. Thank you. (mb)