Katie Jones

  • 2701-2799 Springhill Avenue Richmond, Virginia - Woodland Heights
    Reoccurring problem that results in my house flooding every time large amounts of rain falls. 3 feet of standing water in my basement because water is flowing from this backed up storm drain into my house. This is reported every year. Please fix instead of trying to snake it every year.
  • 2700 Block Of Springhill Ave Richmond, Virginia - Woodland Heights

    The storm drain on the 2700 block of Springhill Ave is not draining. This has been reported several times before, but no permanent fix has occurred.

    This storm drain not working properly results in the flooding of the crawl space and foundation under our house every time it rains.

    Tonight's rain has resulted in a complete flood and at least 18 inches of water under the house.

    PLEASE send a crew to determine and work on a permanent fix for the storm drain clog ASAP. Continuous flooding cannot keep occurring to the house and foundation every single rain that we get.

    Picture of the crawl space at 605 W 28th St as of 9pm on 2/24 is attached, as well as the water standing over the storm drains on 2700 block of Springhill Ave.