HillsboroughAreaRegionalTransitAuthority(hart)CollaborativeNeighbor

Rank: "Jane Jacobs" Civic Points: 113,890
  • 13435 Boyette Road Riverview, Florida - Fish Hawk
    WiFi on bus kept cutting out while trying to watch video on YouTube.
  • HART Commendation Acknowledged
    11306 North 53rd Street Temple Terrace, FL - Temple Terrace
    we had an issue with a patron that yellow cab would not transport. She informed us that we could not do a same day trip with HARTPlus. Kathy advised us to call back and speak with a supervisor, and this solved the issue. She even called back to check and see if the patron had gotten picked up by yellow cab. She went above and beyond
  • N Rome Ave And W Ferris St Tampa, Florida - Wellswood

    Good morning,

    A complaint was received through the City of Tampa Customer Service Center for graffiti at Bust Stop 45. There was no other information provided to us.

    Thank you for your assistance!

  • Tampa FL - Plaza Terrace
    two stops have overflowing trash #7532 and #4065
  • 1101 Channelside Drive Tampa, FL - Channelside
    I was picked up inside my window and now you have me waiting in the same place outside my window for another patron. You should not have me in this van hostage. I want to know why are you keeping me here when the driver picked me up inside my window.
  • 3720 Williams Landing Circle Tampa, FL - Mango
    I had a Hartplus trip with a 7:30AM pickup I was pickup on time but instead of taking me to my destination that was 5 minutes away form my pickup site he took me all over Tampa to pick up and drop off 2 more patrons. After he pick me up he got on the interstate speeding trying to make his next pick up on time. I was so afraid the I wish I never to have to ride with him again. I was on the van for 7:15am to 8:40am when he finally drop me off. I really will like to speak with somebody about this.
  • I would be nice if they could add a bus shelter at this stop, because there is only a concrete slab here, and nothing to protect people from the rain. Also there is a lot of trash all over here.
  • Tampa FL - Downtown
    Trip history for last 30 days due to late pickups for HARTPlus.
  • 8715 Henderson Road Tampa, FL - Town 'n' Country
    My van is 12 minutes late picking me up
  • Tampa FL - Downtown
    This is the second time this week that my son has been picked up an hour late from school, and on top of that he has been dropped off at home hour and a half after that, nearly two hours later. This is completely unacceptable, he is a middle school child.
  • HART ADA Acknowledged
    610 North Morgan Street Tampa, Florida - Downtown
    Good Morning we are having an issue with the city/ parking authority on Marion street at Twiggs in Tampa this is a High security Facility the delivery driver's must check in and obtain the Key to access the Dock while they are out of there truck's to Make delivery's the People at Allied security that are Writing Ticket's i have had 2 Instances in 3 wee's where the driver's we not stopped for 3 Minute's and were issued ticket's there is No Place that would keep our Bldg Secure. while they went back to get the truck to Make a delivery here to our Facility i have tried to contact Colin who is in Charge of Saftey and security at 813-384-6322 whom i am told is Threw the City We need to find a Resolution to this this Bldg has been here Longer than the street i Personally have been Delivering to this Location for over 9 Year's and have never gotten a Ticket or Had any Problem's till this Past Month i can Believe we are Getting Ticket's to Access or Facility i May be Reached at 301-343-9789 Edward Richardson Thank you hope to be Speaking to you or your Office Soon .
  • Tampa FL - Downtown
    Caller reports several bus stops with overflowing trash cans.
  • Intersection Of Fowler Avenue And Nebraska Ave. Tampa, Florida - North Tampa
    The concern is over the condition of the bus stop. The benches have been destroyed and the lighting does not work. I pass by this bus stop everyday and am appalled at the condition of this bus stop. It has become a homeless hangout. There is an area behind the bus stop, in between the bus stop and the 6 foot fence of a business. The homeless sleep in the bus stop and behind it. They play cards, they fight and just stay there for hours on end. Most of them drink beer and argue.There is a Texaco gas station across the street, where the homeless hangout. They hangout beside the Texaco gas station and 2 weeks ago, one homeless person murdered another homeless person about 100 feet from this bus stop. I do not know the solution for this problem, lighting might help and the fencing off of the area behind the bus stop where they hangout might help. It was important for me to make you company aware of this problem.
  • 304 Druid Hills Road Temple Terrace, FL - Temple Terrace
    My son had an 8:30am pickup to be ready by 8:00am. I called customer service at 9:05am because he still hadn't been picked up yet. I received a call letting me know they would be arriving in 10 minutes and they a CSR called me to tell me they were still running late and would be there shortly, still no one came.
  • 100 N Tampa St Tampa, Florida - Palm River-Clair Mel
    The East bound 360LX stops on Florida before Whiting. The closest West bound stop is on Tampa St @ Zack St, which is quite a walk. There is a bus stop at Tampa St. @ Kennedy, can't the 360LX stop there as well.
  • HART Commendation Acknowledged
    1921 West Doctor Martin Luther King Junior Boulevard Seffner, FL - Mango
    The driver is a gentleman, kind, smart and has a great attitude
  • HART Commendation Acknowledged
    1211 N Marion St Tampa, FL - Downtown
    I would like to say how wonderful Ms. Liz is and how well she takes care of my transportation needs. she is always nice and courteous to me.
  • 1211 North Marion Street Tampa, FL - Downtown
    The trash is full and needs to be empty.
  • 3720 Williams Landing Circle Tampa, FL - Mango
    I had a Hartplus trip with a 7:30AM pickup I was pickup on time but instead of taking me to my destination that was 5 minutes away form my pickup site he took me all over Tampa to pick up and drop off 2 more patrons. After he pick me up he got on the interstate speeding trying to make his next pick up on time. I was so afraid the I wish I never to have to ride with him again. I was on the van for 7:15am to 8:40am when he finally drop me off. I really will like to speak with somebody about this.
  • 1211 N Marion St Tampa, FL - Downtown
    Garbage full