Hillsborough Area Regional Transit Authority (HART) Neighbor
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Flamingo - App/Web Issues ReconnuI purchased a 3-day pass on the Flamingo app and it is not letting me use it. There is no load value on the app when I get on the bus
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I have a Flamingo card and added a virtual card. I added funds to the card and now it is not working. I also got an email saying that I owe HART $4 cause it tried to take my ride from my bank instead of my card.
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I have been calling and no one has answer the line need help setting up. Need a return call to set card. Please call I have left several messages. PLEASE RETURN MY CALL.
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Maintenance - Restroom ArchivéBrandon Main St - BrandonThe male restrooms at Northwest Transfer Center have been closed for 6 months. This need to be fixed ASAP.
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Flamingo - App/Web Issues ArchivéI have a Flamingo card that I got replaced through HART and it is telling me I have a negative balance. I should have money on it from Sunshine Line. I have not been able to use this card since the beginning of February.
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Flamingo - General Questions ArchivéI have several questions about Flamingo and how it works. I mainly want to know why there has to be a minimum payment of five dollars when I want to load my card. I've had instances when I've only needed to put in a dollar and have been forced to put in five. I think it would be helpful for the people to only have to put in the amount they need. Who knows if the person needed the money for something else, or if they only had the exact amount they needed. I also want to know if my account will be affected if I get a physical card. I currently only have the virtual card, but I want to get a physical card as well.
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My brother got a new phone and is trying to use his account on the app, and it isn't letting him. I'm having the same problem. We need help figuring it out.
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I got a new phone, and I haven't been able to use my account on the app. I'm not sure why it isn't working. All my information is showing up, but I unable to use the funds in the account.
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Flamingo - Refund Requested ArchivéI put $65.00 on my Flamingo card twice for the 31 day pass. I would like to be reimbursed for the second payment that I put on by mistake.
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I have a discount Flamingo and it is not working when I am trying to use it on a bus.
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When you go to the website and click for the discount permit application. The website is stating that the page does not exist
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Flamingo - App/Web Issues ArchivéI do not see the money that I just added on to my Flamingo card. I never had this problem before and when I tried to use the card it showed red on the fare box. I know I had a balance of 32.00 on it.
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I attempted to use the virtual card instead of my physical card and it isn't working. I can see my information for my physical card on the app, but the funds don't show up when I try to use the virtual card. I was wondering if it is that they aren't linked. I could use the help. I'm not quite sure what to do.
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Flamingo - App/Web Issues ArchivéI purchased a new card this morning and when I went to activate it, I was asked for a four-digit PIN. I was not given a pin and I need to use this card to get around.
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I was charge $5 on my Flamingo card and would like to know why and would like my funds please.
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Flamingo - App/Web Issues ArchivéI purchased a 31-day pass on Flamingo, yet the system does not show a balance.
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Flamingo - App/Web Issues ArchivéManually would not let it submit on the web and will not allow me to set up the new card.
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I have a flamingo card, but the fare box is not recognizing my card. I have funds on it about $40 on it. I showed the driver my account, so the driver knew I did have money on it, and they let me pass.
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I tried to use my flamingo card on the bus, and it gave the "Invalid transaction error" I know I have fund on the account and need this to me fix please.
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Flamingo - Refund Requested ArchivéI had to pay because my flamingo card did not work it said invalid transaction. I know I have money on the card and if I didn't if would have said balance low. I want a refund for the money I spent because I did not have to spend it.