Hillsborough Area Regional Transit Authority (HART) Neighbor

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    I went to MTC on 4/4/24 and I got this Flamingo card/Loaded with $18.00.. My child used it only for 2 days on 4/9/24 and 4/14/24 and is telling me that already have 0 Balance. I called and I went online and can see both transactions ..They gave me a receipt at MTC but I am unsure where it is, maybe in my purse. I don't understand what's going on. Need your help
  • I am trying to add additional funds to my virtual card, but it keeps asking me to enter a promo code.
  • I bought a 31 day on pass on the flamingo app thinking I was going to receive via mail an actual pass, but I got a virtual card which I need to load money on. I want a refund for the amount I purchased of $65.00
  • I am a Hartplus user, and I have a concern about something that has been happening to me lately. When I make my reservations for HARTPlus they are sending me to YC Services. But due to my hip surgery, it is very difficult for me to get into their cars. Today they sent me YC and the driver was not very happy to have to help me get into his car. And I wasn't very comfortable for myself either. I can't get into a car easily. Please help me.
  • I downloaded the virtual Flamingo card and added funds to it, but I already have a card. I would like to get a refund for the funds that I have on this card.
  • I purchased two student cards, and I am having trouble activating them. I put money on them, but when the children go to use them, they are not working on the bus.
  • I used my card to board the bus on 4/8. The card charged me twice within 1 minute
  • Using the card on the bus and it is not working and the funds were drawn from my bank account. all the other cards work.
  • I charged my flamingo card for a month for $65 on March 26 and I went to take the bus today and it gave me a not valid message. The first driver let me on the bus, but the second driver did not let me get on the bus.
  • I would like to find out if I have any funds on my Flamingo account.
  • I put $5 on my Flamingo card, yet it is not showing that I any credit on it
  • I would like help to open a flamingo virtual account. I already have a physical card, but I do not want to transfer the balance. I would like to keep both cards.
  • I would like to check that I have a zero balance on my card.
  • I have a virtual account and trying to load money but is not working. I already tried 3 different cards.. I am not 100% sure if the card is activated or not.. Need your help
  • I have card with money on it, but I accidentally made another card, and it will not let me use the card that has money on it.
  • I have one of those Ucard Flamingo for teenagers and the 1st time I got on the bus took $1.00 off and the 2nd time is telling me is invalid. Need your help. why is saying this
  • I Would like a refund for my one day pass I never used.
  • Checking to see if my card has the funds on it from sunshine to travel to church. I am in a wheelchair and want to make sure the funds are there to travel. Please let me know.
  • It was a lady with four kids and they had to use the bathroom but it did not open until 7 am. I do not think that is fair, if they can sell tickets at 6 am then they can have someone at the restroom at 6 am also. The lady had to take her child across the street to use the bathroom squatting somewhere because the bathroom was not open. Route 275 was coming and the maintenance man came late so I was not going to miss my bus and wait a whole hour I held myself until I got to my stop which was an hour away to use the restroom.
  • I was purchasing a 31-day pass for PSTA and mistakenly got a pass for HART and do no need it for HART I would like a refund to my credit card please!
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