you're dissatisfied with the response, yet you did not provide the team the pole #.

It's the one between 13 and 15....doesn't take a rocket scientist to figure it out.

Still not working

Pole #. No excuses now. Only been two months.

*Update* Siemens, our streetlight vendor, advised us the light was repaired and working this past Saturday (6/21) as they did when we sent them the request back in April. This morning (6/24) we confirmed with a resident on Bobolink that the light is still not working. We’ve contacted Siemens and advised them to return, yet again, to the streetlight.

We also inquired as to why Siemens has been advising us the light was repaired when it was in fact still not working. Here is the response we received:

"Enfield DPW

I apologize for the confusion. The reason for the assumption it was originally fixed was because of the severe voltage fluctuation on coming from the secondary power. It worked when we left the site, but may have become inoperable shortly after leaving.

At our follow-up trip, the voltage fluctuation become apparent and it was immediately called into CL&P as an underground power issue. I will try to get an answer on a fix from CL&P, but I rarely get a definitive answer on Streetlight power fixes.

I hope this helps!

Chris Bianchi
Project Manager
Siemens Industry, Inc."

As soon as we receive an update we will post it here. Until then please feel free to contact me directly if you have questions or would like more info.

Clayton Northgraves 860-763-7573

This explanation is a crock. This light HAS NOT worked for over FOUR MONTHS! Neither have the other THREE lights in the neighborhood. The other night I counted a total of 10 streetlights out in a mile and a half distance.

Just received word from our streetlight vendor that a comprehensive streetlight check of Bobolink will be conducted this Wednesday evening / early Thursday morning. We will provide an update soon after.

Have them check Sandpiper too...there are a few out there.

Will do.

FYI - Siemens will be checking Sandpiper tonight also and will provide a report for both. Will keep you updated.

**Update from Siemens**

Our electrician, Greg, drove both Bobolink, Sandpiper, and several surrounding streets. The only outage on Bobolink was the one reported by resident, which was reported to CL&P. Greg went ahead and changed out several other lamps that were working, but seamed dim. Greg also drove sandpiper and found only one street actual outages and made the repair. He also went ahead and changed several questionable lamps as well.

It appears the streetlight in question in front of 11 Bobolink (Pole 22940) was visited by CL&P and some wire changes had been made, but the voltage still remains at 24-25 volts. I called CL&P again and created another ticket.

Please feel free to contact me with any questions.

Thank you,

Chris Bianchi
Project Manager
Siemens Industry, Inc.
Intelligent Transportation Solutions

*Update* Siemens has contacted CL&P multiple times and is waiting on an update.

Stay tuned.

*Update from Siemens - email below*

Hi Clayton,

I apologize for not getting back to you sooner. CL&P advised when I called that the power was restored and believes the fixture is bad. I have scheduled to have the fixture replaced ASAP. Now that CL&P has completed their work the replacement fixture will take care of this.

I will let you know shortly what date we will be on site.

Chris Bianchi
Project Manager
Siemens Industry, Inc.

CL&P indicates the light has been repaired. Siemen's will be sending a tech out tonight to double check the light.

Clayton the light was working last night. Thank you!!!

So glad to hear. Feel free to contact me anytime should you have any future issues. 860-763-7573 or cnorthgraves@enfield.org