Thank you, this has been received as service request #2022-08887, and any updates made to this request will be sent to you. This is, however, an automated response. If this is an emergency, please call 911.

Thank you for using Gilbert 311! From this picture your pile was skipped per bulk requirements we do not take any pallets. Is it possible for you to hold back the items until your next bulk service , or maybe self haul to avoid the fee to have driver come back another day? Here is the link to make sure your pile doesn't get missed for unacceptable items or placement.
https://www.gilbertaz.gov/departments/public-works/solid-waste/trash-recycling-pickup-schedules

Thank you,
I will get rid of the pallets today. Are they still able to pick up the rest without any fee?

Comment back please. It is starting to smell and I can't put it back in the garage. I have removed the pallets.
Even with the pallets there, I have no idea why they did not take everything else. The pallets were on the bottom of the pile.