Ticket #1865002. Ticket forwarded to Streets Department for follow-up. Initial complaints will be investigated within 24 hours when called in before 2PM, and can take up to 3 business days to repair when completed by the Streets Department. Potholes filled by a non-city agency may take longer to fill.

After the timeframe of your request has passed, you can check the status of your ticket by calling 311 Monday thru Friday from 8:00 a.m. to 8 p.m. Just give us the ticket number and we can check it for you. You can also go online to www.phila.gov/philly311 and track your request. Thank you. (mb)