Administrative Assistant - Public Works assigned this issue to Amwaste Employee Carts

We have received your request and have forwarded it to AmWaste. Amwaste purchased the previous vendors carts, so there is no need to exchange carts unless they are broken or missing. If you have a damaged cart, please place it at the road with a note on it saying "Please swap or please dispose of." They will swap out your cart or take your extra cart. If you do not have a cart and need one, AmWaste will deliver it to you upon request.
If your bin has not been delivered or exchanged within 10 business days, please let us know and we'll follow up with AmWaste or coordinate other arrangements with a Hoover Crew. Simply email myhooverconnect@hooveralabama.gov or call 205-739-7311.

Thank you for your patience

This issue was recategorized from Garbage Complaint (Please choose MISSED PICK UP for any misses instead of complaint) to AMWASTE CART REMOVAL REQUEST.

I do not show my driver was in your area today or that there was a request for your address, could you let me know exactly what day it was dropped off so I could see where the mix up might have occurred? Also I will get this removed tomorrow for you, sorry for the mix up on our part. Thank you!

The cart was picked up today by someone, not there when we came home. Thank you for your assistance. This issue is resolved.

Work Complete. Your request to My Hoover Connect has been closed at this time. Thank you for making Hoover a great place to live and work.