Thank you, this has been received as service request #2022-26594, and any updates made to this request will be sent to you. This is, however, an automated response. If this is an emergency, please call 911.

Thank you for submitting your request through Gilbert 311! Your repair is scheduled for Thursday 8/4/22. Please make sure to have your container placed out for repair by 5AM that morning.

A work order has been created for this request (#2022-26594), and assigned to staff. This is an automated response.

I am not sure if they came and missed me. I saw them a couple houses down this morning, but they drove right by my house. So maybe I got missed? Thanks!

Good afternoon. It looks like we unfortunately had an issue with the routing program today. Please keep your container out and we will get it repaired for you tomorrow, Friday 8/5.

No problem, thank you!!

Hi! No one came today. Can you please check on the status? Thank you!

Looks like someone came this morning, but I was not informed so my can wasn't out. Can someone please reschedule and also let me know when they are coming? Thank you!

Good afternoon. I am not sure what happened with the scheduling. Sorry about that! I will go ahead and set up a new repair for this Thursday 8/11. Just leave your container out after your service day and we'll get it repaired for you the following day.

Thanks. I left my bin out overnight and it is still out now. Hopefully they come soon today. Thanks!

Actually it looks like they came. Thank you!

Hi, looking at our internal services, the crew noted repairing this just a bit earlier this morning.