Description

Today I submitted two reports of carts at the SSF BART station. You're replies was that it was inside BART and for me to contact BART. Thy type reply is not acceptable. All you did was to try to pass the buck. First, the carts are outside the BART station and second, how dare you tell me to contact BART. I made a valid report and you pass the buck. All you have to do is do the same job as you do for other cart reports. Don't pass the buck back to me.