Thank you, this has been received as service request #2023-21236, and any updates made to this request will be sent to you. This is, however, an automated response. If this is an emergency, please call 911.

Your repair is scheduled for Wednesday 7/5/23. Please make sure your container is empty and placed out for repair by 5AM that morning.

My blue trash can lid got changed instead of the black trash can lid. Please come back for the black trash can lid next week. Thank you.

We apologize for the inconvenience. Your repair is scheduled for Wednesday 7/12/23. Please make sure your container is empty and placed out for repair by 5AM that morning.

Your request (#2023-21236) has been addressed and is now closed. Thank you for using Gilbert 311!

I’ll leave the black trash can outside until tomorrow evening so someone can come out and fix it. (It’s not fixed yet) Thank you!

Thank you, this has been received as service request #2023-22772, and any updates made to this request will be sent to you. This is, however, an automated response. If this is an emergency, please call 911.

Okay! Please let me know. It didn’t get fixed on 7/12/23.

Good morning, we do see the crew was out at your home yesterday from the attached image and the notes in the account stated damage was not sufficient enough for a replacement and or repair. At this time, the town is trying to save on can replacements with little to no extreme damage. If your container gets worse, please reach back out to us. Thank You

Hello, thank you for letting me know that someone was out here to check it. The trash can body is okay it was just for the lid. I’ll reach back to you when it gets worse. Thank you!