Description
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also asked...
Q. Is the mailing address same as the affected address?
A. Yes
A. Yes
Q. Date of damage?
A. March 20, 2024 12:00
A. March 20, 2024 12:00
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
A. Basement
Q. How is the Water backing up?
A. Floor
A. Floor
Q. What is the condition of the water?
A. Smelly
A. Smelly
Q. Is your basement still flooded?
A. Yes
A. Yes
Q. Has a plumber inspected this backup issue?
A. Yes
A. Yes
Q. How far did the plumber snake?
A. 100 ft
A. 100 ft
Q. Did the plumber inspect with a camera?
A. Yes
A. Yes
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. Yes
A. Yes
Q. What did the plumber advise or inform the customer?
A. That this was city side issue and not the private side
A. That this was city side issue and not the private side
Q. Do any of your neighbors on your side of the street have water back up also?
A. Yes
A. Yes
Q. Do you or your neighbor have trees in the back yard?
A. Yes
A. Yes
Q. Do the gutter downspouts lay on the grass?
A. Yes
A. Yes
Q. Has the water service line to the house been replaced recently?
A. No
A. No
Q. Has the gas meter been moved outside recently?
A. No
A. No
Q. Is there a sprinkler system?
A. No
A. No
Q. Is this a recently purchased vacant property?
A. No
A. No
Q. Do you have a backwater valve installed?
A. No
A. No
Q. Do you have a sump pump installed?
A. No
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
A. No
Q. Additional Information
A. This is the second WIB cust has had plumbers come and snake, not on cust side but on DWSD side per plumbers
A. This is the second WIB cust has had plumbers come and snake, not on cust side but on DWSD side per plumbers
1 Comment
Acknowledged City of Detroit Water and Sewerage Dept. (Verified Official)