Description
Customer states that water continues to flow in her basement after it rains despite having a prior request for investigation. She would like for someone to contact her when crew arrives to investigate. Lula March McCullum 313-310-6338
also asked...
Q. Is the mailing address same as the affected address?
A. Yes
A. Yes
Q. Date of damage?
A. April 13, 2024 12:00
A. April 13, 2024 12:00
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
A. Basement
Q. How is the Water backing up?
A. Floor
A. Floor
Q. What is the condition of the water?
A. Clear
A. Clear
Q. Is your basement still flooded?
A. No
A. No
Q. Has a plumber inspected this backup issue?
A. Yes
A. Yes
Q. How far did the plumber snake?
A. unknown
A. unknown
Q. Did the plumber inspect with a camera?
A. Unknown
A. Unknown
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
A. No
Q. What did the plumber advise or inform the customer?
A. contact dwsd
A. contact dwsd
Q. Do any of your neighbors on your side of the street have water back up also?
A. Yes
A. Yes
Q. Do you or your neighbor have trees in the back yard?
A. No
A. No
Q. Do the gutter downspouts lay on the grass?
A. Yes
A. Yes
Q. Has the water service line to the house been replaced recently?
A. No
A. No
Q. Has the gas meter been moved outside recently?
A. No
A. No
Q. Is there a sprinkler system?
A. No
A. No
Q. Is this a recently purchased vacant property?
A. No
A. No
Q. Do you have a backwater valve installed?
A. Unknown
A. Unknown
Q. Do you have a sump pump installed?
A. No
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
A. No
Q. Additional Information
A. none
A. none
1 Comment
Acknowledged City of Detroit Water and Sewerage Dept. (Verified Official)