6/26/2012 - (Request #20020848972) - Thanks for your communication with the City of Richmond government. SeeClickFix is setup for quick fixes in the City of Richmond that can take place more immediately once entered onto SeeClickFix. Please understand that sidewalk maintenance most times will take more than one year or two years for maintenance to take place once the safety inspection is executed. This is due to the size of the crew and the volume of tickets that must be prioritized and worked on.

We ask that citizens become accustomed to placing sidewalk requests onto the Citizens Request System (CRS):

http://eservices.ci.richmond.va.us/applications/citizensrequest/frmNewEntryType.asp

to keep an eye on the progress of the CRS ticket for sidewalk maintenance. Also you are able to call the Richmond Customer Care Center at 646-7000 with the request number so that updates and follow throughs can take place by referring to Request #20020848972

We appreciate your communications that help us to “Build A Better Richmond” together – rtt