Thank you for your communication with Richmond City Government online however in order for this request to be forwarded to the appropriate division so that proper inspection and handling can take place accordingly; please provide more information as to what the concern is what is the citizen doing...such as placing supercans and recycling bins out earlier than 4 p.m. on the day before collection, etc. Tried reaching you by phone but failed. We appreciate your communication that helps us in “Building The Best Richmond” together.

Some cans are placed out earler than 4 p.m. on the day before collectiion...Some cans are never
removed after collection.

Your concern has been received and forwarded to the Department of Public Works (CRS# 20020995438) so that proper inspection and handling can take place accordingly. If you have any further questions, please feel free to contact customer care at 804-646-7000 and reference the CRS#. We appreciate your communication that helps us in “Building The Best Richmond” together.

Thanks
Gigi