Please call 311 and get a tracking number; or email: philly311@phila.gov with excat address and description r attach photos. They will respond with a tracking number. You can a;lso look up the owenr at Phila.gov propry search by adress and send thenm a ;etter as well; Please aslo notify youur civic association (Wash West?) and ask their help (and please join if you are not yet a member). JP