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Each & everyone of are cases are serious & important to us in getting resolved. . When we see cases closed, & the issue is still unresolved , we need an answer as to why. We feel like you slammed the door in our face. If this dept can't resolve an issue, you need to tell us how we should get it solved. Forward us a contact person or another dept. This forum of reporting will fail, if we feel we aren't getting our issues resolved. We will think you are not serious about helping us & our city.
Many are reporting also with issues with their property management & landlord, not taking care of issues . This is important to these people. They are reaching out for help. Please answer them and or direct them to how they should resolve. Each and every case is important & each deserves an answer if it is a case that can't be resolved or closed with an explanation. Don't let this forum disappoint people, because then people won't trust it & people won't report Thank you.