Your service request has been assigned service request ID: #.

Your service request has been assigned service request ID: #6670476.

Case Closed. Case Resolved. Complaint and description not site specific and inaccurate. - Address and intersection are not site specific and are different locations, causing the complaint description to be incorrect. No callback number provided, but complainant should report the correct address where the defect is to ensure proper inspection is taken. No additional action is required by BSM at this time.

Precise address is 3110-3112 Buchanan.
Sorry for misdirection the fist time.

Your request to SF311 has been accepted. A service request ID has not yet been assigned.

Your service request has been assigned service request ID: #6678617.

Case Closed. Case Resolved. lp made safe sent to bsm.

What is the next step to be taken to get this sidewalk repaired? What does "lp made safe sent to bsm" mean?

Thanks for fixing this issue!