You should report this to the Comcast service line as an imminent public safety hazard. They are responsible for its maintenance, not the City. We had a large hole in a Comcast street box which required me to nag them for 4+ months before they finally got around to replacing it. Tell them its a vault cover or Christie box cover - that's their language for it. If you can give them the dimensions, too, better chance of getting it replaced on the 1st trip. Ben Stiegler

The City of Oakland fixed this issue on 07/28/2017, service request #748734.