Description
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also asked...
Q. Please describe in detail the issue.
A. This park has posted hours of operation, however it seems as if some employees arrive and open it whenever they want and close it whenever they want. Yesterday, a paper sign was stuck to the door that they would open at 10:30 instead of the posted 10:00, however they never arrived to open it up until 11:30. This is not the first time the hours have 'changed' to accommodate what appears to be personal schedules. Additionally, the woman there is very rude. She acts like we are doing her a favor. My taxes pay her salary,which she seems to 'forget'. There is a man that works there who is extremely nice! Also, I don't like being asked to hand over my drivers license while I'm there. I don't mind showing it, but I shouldn't have to hand it over to someone. Can you please address these issues, as my family enjoys the facility, and we would use it more if it were actually open.
A. This park has posted hours of operation, however it seems as if some employees arrive and open it whenever they want and close it whenever they want. Yesterday, a paper sign was stuck to the door that they would open at 10:30 instead of the posted 10:00, however they never arrived to open it up until 11:30. This is not the first time the hours have 'changed' to accommodate what appears to be personal schedules. Additionally, the woman there is very rude. She acts like we are doing her a favor. My taxes pay her salary,which she seems to 'forget'. There is a man that works there who is extremely nice! Also, I don't like being asked to hand over my drivers license while I'm there. I don't mind showing it, but I shouldn't have to hand it over to someone. Can you please address these issues, as my family enjoys the facility, and we would use it more if it were actually open.
2 Comments
Acknowledged City of Houston 311 (Verified Official)
Closed City of Houston 311 (Verified Official)
Case Closed
Service Request Referred
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