Dear Valued Customer,

Thank you for your report. We have received your information and the outdoor light has been reported to AT&T and should be repaired. It should take 5 to 7 business days for the light to be repaired. Please let me know at the end of that time frame whether the light has or has not been fixed so that we can either close the issue or recontact the provider.
Thank You

Please see the note above from Georgia Power. This one may take longer than the 5 business days (weather permitting) due to the amount of work involved; however, at the end of that time frame, please provide an update so that I can either close the issue or recontact the provider. Thanks, Tracy

Dear Valued Customer,

Thank you for your report. We have received your information and the outdoor light should be repaired within 3 - 5 days, weather permitting. Please contact our Customer Care Center at (888)660-5890 with any questions, available 24 hours a day, and 7 days a week. Please do not reply to this email.

Georgia Power Company

Outage Number:1212017
Original Report Date:12/20/2017 2:59:58 PM

The streetlight outage you recently reported is in the process of being repaired. This message is to notify you replacement of the outdoor light pole is necessary to complete the repair. This will extend beyond our normal 3 - 5 day repair time. Please allow up to 7 additional days for the repair. We will inform you once the repair has been completed. If you have any questions please contact our Customer Care Center at (888)660-5890. We are available 24 hours a day, 7 days a week. Please do not reply to this email.

Georgia Power Company

Outage Number:1212057
Original Report Date:12/20/2017 3:22:14 PM

As anticipated, the repair will take longer since they will have to replace the light pole. They have indicated seven additional business days, but please keep in mind that there will be several holiday and weekend days that do not count towards the seven. Tracy

This e-mail confirms that the streetlight outage you recently reported has been repaired. Thank you for helping us keep our communities safer for everyone. Please contact our Customer Care Center at (888)660-5890 with any questions, available 24 hours a day, and 7 days a week. Please do not reply to this email.

Georgia Power Company

Outage Number:1207988
Original Report Date:12/15/2017 10:47:07 AM

I am closing this issue since Georgia Power has indicated that it has been resolved. Please let me know if that is not the case, and I will recontact the provider. Thanks, Tracy