Thank you for contacting us. We did receive the call and gave the information to the route supervisor. He was unfortunately unable to get a free truck over there to collect but did send a truck out this morning to check on the cans for this street. Thank you have a great day!

Thank you for your patience we have now been out there twice and collected the cans that were out and accessible. Have a nice day!

Just so you know, The Village of Providence residents are not allowed to keep trash cans out for a week as the alleys are very narrow. If an alley is missed, as this was, we have to bring the trash cans back in garage within 2 days or we will receive a citation from the management group that manages our HOA. That is why I called last Thursday and Friday. Please let your sanitation workers know this and to make sure in the future they go through every alley when they are collecting garbage, especially if you have a sub for another sanitation worker.

We are happy to work with you and the HOA whenever there is an issue. We will notify the route supervisor. Have a great day!