Public Works is aware of your pothole. Your See/Click/Fix entry is acknowledged. When we receive complaints for potholes, lawn damage due to snowplowing, or other common issues at certain times of the year, our practice is to acknowledge the complaint and show it as completed, even though it is just one of many on the list. The reason we do that is complaints are received in ways other than See/Click/Fix. Staff works through all of the pothole complaints and groups the complaints into areas of the city. In that way all complaints are addressed in one area at a time so staff is not just responding to issues sent in through See/Click/Fix. Please be assured that your submission has been received, will not be ignored, and completed in as timely manner as possible.