Dual left turn lane completely ignored. Signage inadequate. Motorists from left lane proceeding up Francis cross through right lane turning left (to Hayes) to continue up Francis. I will gladly continue to legally bypass 30+ stacked vehicles to get to the front of the line, however this intersection is horrible.
May I also mention the Hayes/Gaspee to Francis "crossover" and the illegal drop-off points located everywhere except the actual drop off area. This whole area is the worst.
Paint a dotted line between left-turning lanes from Francis to Hayes. At the very least, install additional sign on the island matching the left-turn instructions on Gaspee side of Francis.