Thank you for using My Hoover Connect. We have scheduled your item(s) for pick up. Place at the curb prior to 7:00 AM tomorrow and allow several days for pick up. Due to the high volume of requests, we are asking that you notify us when your item(s) have been removed or close your request on line or in the app. ( Notice the Change Status button at the bottom of the app, click and choose close). You may also notify us to close the ticket once your issue is resolved. Otherwise, your request will remain open for 5 days to allow for notifications and then it will be closed. Hoover Public Works: (205) 444-7543

We have turned in your complaint to Santek (Waste Services of Alabama) for review. Generally, we hope to have this issue resolved within 24 hours. Please call 205-444-7543 with any questions.

Sofa has been at the curb over a week now.

Your request to My Hoover Connect has been closed at this time. Thank you for making Hoover a great place to live and work. If by chance your request was not fulfilled (we are allowing 5 days for you to notify us on unfulfilled Request) please open a new request and choose the category "Complaint: Santek" and we will work to resolve the issue within 24 hours. We would appreciate your help in closing your request once it has been satisfied. Again, Thanks for using My Hoover Connect. Robin Mangino 205-739-7311