We have turned in your complaint to Santek (Waste Services of Alabama) for review. Generally, we hope to have this issue resolved within 24 hours. Please call 205-444-7543 with any questions.

Do you want them to return today for garbage and recycle or do you want to wait for what "should be" regular pick up?

If they can guarantee they’ll be here tomorrow (normal scheduled day) then it can wait till regular pick up. If not, then they can come get it today. The cans are overflowing so the sooner the better. Thank you!

Trash was to be picked up today and it was not. We have gone almost 2 weeks without a pick up

Correction - a truck showed up at 5:36 pm and trash was retrieved. Recycle has yet to be picked up and regular scheduled day should be tomorrow.

Has your issue been resolved? If not, please advise and will work to get it resolved or close this issue for you. Thanks. Robin

This was resolved and pick up has been more timely.

Work Complete. Your request to My Hoover Connect has been closed at this time. Thank you for making Hoover a great place to live and work.