Administrative Services Supervisor - Public Works assigned this issue to Administrative Assistant - Public Works

Thank you for using My Hoover Connect. Your request will be submitted to Waste Services of Alabama as a reminder. If you should need to check the status of your request, call the local dispatch number for Waste Services of Alabama at 631-1313. If our department can be of further assistance please let us know. Best Regards - City of Hoover Public Works Department.

Has this issue been resolved? Please advise and will make sure to follow up with Santek and get it resolved. If it has been resolved, we can close the issue out for you. Thanks. Robin

NOTICE:
We are attempting to get to a point where we can close our request with a Santek notification of pick up within three or four business days. However, we have well over 1000 request hanging open that we need an update on. Please notify us if your request has not been satisfied so that we can send a complaint to Santek and resolve it. We are working on glitches in this system and hope to improve the amount of time it takes to open and close a request, especially with issues involving garbage and limbs and debris. Thanks for your patience. Don't hesitate to call us with questions. You can also respond to this message and we will reopen your request if it has not been satisfied. Thanks. Robin Mangino