Description
My HARTPlus pick-up was scheduled for 4:30pm, but I was not picked up until 5:25pm and arrived home at 6:30pm. My complaint is poor scheduling by management.
My HARTPlus pick-up was scheduled for 4:30pm, but I was not picked up until 5:25pm and arrived home at 6:30pm. My complaint is poor scheduling by management.
4 Comments
zHART - DO NOT ASSIGN REQUESTS <small class="fwn">(Verified Official)</small>
Acknowledged zCustomer Service-Tony (Verified Official)
Sincerely,
Your HART Customer Service Team!
zCustomer Service-Tony (Verified Official)
Closed Van Operations Manager (Verified Official)
Please accept my personal apologies for any inconvenience that you may have experienced. Our management team takes pride in ensuring that we provide the best possible service to customers and we are always looking for ways to improve the reliability of our services. For that reason this information is very helpful.
Should you ever need to contact one of our managers, feel free to call us at (813) 254-4278.
Thank you for reaching out to us and sharing this concern.